Shipping Policy

Australia

All orders receive a tracking number which is automatically emailed to you the moment we sent out your order

  • VIC, NSW, QLD, SA and ACT - only $9.50 postage and orders over $150.00 get delivered for just $5.00* ex. bulk orders**
  • TAS orders get delivered for a flat rate of $10.49* ex. bulk orders**
  • WA and NT orders get delivered for a flat rate of $14.49* ex. bulk orders**

*Discounted shipping is not offered on special sales days like Boxing Day, Black Friday and other days where heavy discounts are offered.

**On regular trading days, if your order exceeds $150.00 there is generally a $5 charge (only VIC,NSW,QLD,SA and ACT), however we reserve the right to charge freight at cost price for bulk size items and bulk quantity orders to all states. In this instance we will advise the cost of freight before dispatch.

International

Economy (New Zealand only), Standard and Express (Worldwide) delivery for up to 20kg is now available for many countries worldwide. For bulk, wholelsale or heaviers orders exceeding 20kg please contact us for a personal quote.

Shipping quotes for international deliveries are now available directly on the checkout page after you have placed all goods into the shopping cart.

Enjoy your online shopping with Australian Organic Products + More and feel free to email us if you have any questions.

General Shipping Advise & Exclusions

We seek to ensure that your products are delivered, without damage, from dispatch within 2-6 days (within Australia) depending on your location. Unfortunately once your order has left our premises and is in the hands of the courier we no longer have control over its delivery. So in the unfortunate case of a late or missing order we cannot be held responsible, but are more than willing to launch an investigation via that courier into locating the missing goods. In almost all cases these parcels do turn up either back to us or to the intended recipient eventually. So please do not hesitate to contact us if your order has not turned up after at least 7 days and we will check all details and get the investigation process launched for you.

Heat Sensitive Items

Our couriers do not provide a refrigerated courier service. However every effort will be taken to protect goods, but we do not offer dry ice or other frozen packaging as part of packing products.  All standard deliveries are made by road express; meaning package will be loaded onto interstate trucks and stored in warehouses and delivery vans that shield direct sunlight on package but do little to reduce temperatures.  PLEASE NOTE: Items such as chocolates, chewing gums, truffles and chocolate biscuits are risky products to send throughout warmer months.

We will accept NO responsibility for any items effected by heat during transport and they are solely sent at the buyers risk. Thank you for your understanding