All orders receive a tracking number which is automatically emailed to you the moment we sent out your order
- VIC, NSW, QLD, SA and ACT - only $8.99 postage and orders over $159 come to you for free!*
- TAS - just $10.49 postage and orders over $159 come to you for free!*
- WA and NT orders get delivered for a flat rate of $14.49*
*Free shipping is not offered on special sales days like Boxing Day, Black Friday and other days where heavy discounts are offered.
**On regular trading days, if your order exceeds $159.00 there is generally no charge, although we reserve the right to charge freight at cost price for bulk size items and bulk quantity orders to all states. In this instance we will advise the cost of freight before dispatch.
We seek to ensure that your products are delivered, without damage, from dispatch within 2-6 days depending on your location. Unfortunately once your order has left our premises and is in the hands of the courier we no longer have control over its delivery. So in the unfortunate case of a late or missing order we cannot be held responsible, but are more than willing to launch an investigation via that courier into locating the missing goods. In almost all cases these parcels do turn up either back to us or to the intended recipient eventually. So please do not hesitate to contact us if your order has not turned up after at least 10 days and we will check all details and get the investigation process launched for you.
For international deliveries please contact us via email. Shipping quotes will also soon be available directly on the checkout page, stay tuned!